***Update 2nd April – we understand that APC Couriers are resuming the shipment of Koi, please confirm with individual dealers the status of their Koi shipping services***

***Please note all information is correct as possible as of 15:30 on Thursday 2nd April.  Given the ever changing nature of the situation, beyond both our control and that of the respective companies below, we strongly urge you to contact them before travelling in order to ascertain the best solution to your particular situation.***

As you will of course all be aware, at 8.30pm on 23rd March 2020 Boris Johnson and the UK Government announced enhanced restrictions of movement and the closure of non-essential businesses in the war against Covid-19.

Largely due to the stringent animal welfare regulations that exist within the UK ‘pet shops’ were among the ‘non food shops’ which have been given dispensation to remain open at their discretion.  This is of course a potential blessing for Koi hobbyists around the country as many dealers will be remaining open giving access to needed Koi supplies.

The following Nishikigoi.Life advertisers have outlined the services and assistance they can provide to customers during this period of time.

Absolute Koi

The front door is locked as we don’t want people coming in browsing.  Goods can be collected from us but we don’t want to encourage people to travel. If absolutely essential then we can arrange for the goods to be left safe in the car park, knowing they are collecting.  We request people call in advance or better still use our mail order services which is in full flow and we have plenty of stock. Couriers are working although stretched, in fact encouraged by the government to keep supplies moving.

Website – https://koicarp.co.uk

Facebook – https://www.facebook.com/absolutekoi/

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Tel – 01777 839 176

Avenue Fisheries

In line with government guidelines as a business involved in the sale of foods and products needed for the welfare and well being of animals we are able to remain open for business.

The nature of our retail area being outside and covering a relativity large area with good spaces between ponds allows visitors to view our stocks of koi whilst observing the current recommendation on social distancing.

Whilst appreciating the differences between the human virus and potential health issues with koi, having operated a bio secure quarantine facility for over 20 years we are fully aware of the care needed. With this in mind we have hand sanitiser dispensers available at entrance points to each area of ourpremises. We will also be asking our customers to take sensible precaution of only having one customer at a time in our indoor shop and at the counter when making payments.

If you are still unsure about visiting our premises we can offer a number of ways for you to still ensure your koi have the best products to maintain their welfare.

  1. Foods, pumps, blanket weed treatments and other dry goods can be ordered and paid for over the phone for delivery by courier (postage at cost price).
  2. Goods can be ordered and paid for over the phone packaged by us for collection from a designated area in our car park.
  3. Visits can be made by appointment outside of our normal opening hours to allow you to view our stocks and make purchases as the only customer on the premises.
  4. Collecting of “Growing on “ competition koi and those purchased at our Christmas open day can be made at any time to suit you from Easter onwards rather than just over the Easter weekend as usual.
  5. Dry goods offers will be available for all of April to allow your visit to be made at a less busy time.
  6. Due to the ever changing situation and supply chain difficulties at this time please telephone prior to your visit to ensure we have the products that you require. If so these can be reserved for you until collection or delivery arrangements made.

Website – https://www.avenuefisheries.com

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Facebook – https://www.facebook.com/AvenueFisheries/

Tel – 01480 215408

Denby Koi Ponds

Here at Denby Koi Ponds we take fully on board what the Government has said. All pond deliveries are now suspended as of today. All orders will be completed but delivery will be delayed until further notice.  No order is cancelled just delayed.  I will be contacting all customers tomorrow who have delivery’s booked in for the next month.  We are still of course taking orders for the future months and as ever you can call or order online.

Website – http://denbykoiponds.co.uk

Facebook – https://www.facebook.com/www.koiponds/

Tel – 01773 863991 or 07773 186198

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DracoDrum will be operational throughout the current ‘pandemic’ as we have arranged isolation protocols within the workplace. So business as usual.

Website – http://www.dracodrum.com

Facebook – https://www.facebook.com/dracodrum/

Tel – 01352 218180

Evolution Aqua

At the moment we are still taking orders and shipping goods. Although some of our customers are closed, many remain open. The online resellers are working flat out. We are offering our partners and dealers direct to customer delivery at this time to assist and minimise transportation and direct contact.

As of 25th March the technical support and returns departments are closed.  The Evolution Aqua website contains extensive technical support material, and returns queries should be sent to returns@evolutionaqua.com and will be dealt with on resumption of the returns service.

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Website – https://evolutionaqua.com

Facebook – https://www.facebook.com/EvolutionAqua/

Tel – 01942 216 554

Exclusively Koi

We are still open.  We are allowing people to visit but have a strict policy in place – please call in advance. We are offering a collection at the door service also.

Website – https://exclusivelykoi.co.uk

Facebook – https://www.facebook.com/exclusivelykoi/

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Tel – 07718 087564

Gatwick Koi

We will attend the shop between 10-3 most days, but not on Sunday. The door will be locked and only opened for pre-arranged fish collection and any one who needs anything specific, not just for for browsing.  We are trying to do free delivery on goods, but please try and buy a few things when ordering. Although the website is not online you can ring us here and pay over the phone, PayPal or bank transfer, and we can ship next day. We hope to be in the shop between 10-3 most days , and not on Sunday.

Website – https://www.gatwickkoi.com

Facebook – https://www.facebook.com/Gatwick-Koi-1420037734967438/

Tel – 01293 851 444

Koi Water Barn

Koi Water Barn has taken the decision to close the shop until further notice as from 5pm today (Monday 23rd March 2020) for walk in sales for the well being of both our customers and staff due to the current COVID-19 situation.

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We can still offer mail order, and a local delivery service as well, for all dry good items and Koi.  In advance items can be ordered for collection, however be advised that Coolings Garden Centre is closed.

You will still be able to contact us via phone on 01689 878 161, and this is now on divert to my mobile if we are not in the shop.

So please keep safe, and remember we are still available to assist in any way we can over the phone or via delivery, its just for the moment the walk in shop will be closed.

Website – http://www.koiwaterbarn.co.uk

Facebook – https://www.facebook.com/koiwaterbarn/

Tel – 01689 878161

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Koi and Water Garden

Our shops are now formally closed to the public, however we are offering a local ‘no contact’ delivery service within 3 miles for essential goods (min order £20), and are available on call for genuine customer fish emergencies.

Website – https://www.koiwatergarden.com

Facebook – https://www.facebook.com/koiwatergardens/

Tel – 07976 832773

Manor Koi

We will continue to remain open to supply our customers needs.  We strongly advise that customers do not visit our store unnecessarily, and If you do need to come into store please maintain the recommended social distancing of 2 meters, to protect yourselves and our staff.

For those customers who are unable or unwilling to visit the store home deliveries are available. We have decided to waive any delivery charge to any regular, or local customer. Any enquiries please do not hesitate to call us on 01268 726337.

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Website – http://www.manorkoi.com

Facebook – https://www.facebook.com/Manorkoiltd/

Tel – 01268 726337

New Forest Koi

Due to the risk of spreading coronavirus we will be closing our retail shop. This we feel is the best course of action in this difficult time. We will continue to sell Koi food over the phone, via the web site and on Ebay.

We will photograph more Koi and upload onto the web site over coming days. These will be available for collection with prior arrangement.

Many thanks for your continued support.

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Website – https://www.newforestkoi.co.uk

Facebook – https://www.facebook.com/New-Forest-Koi-601228309904237/

Tel – 01590 682010

Quality Nishikigoi

While we will stay open as long as the guidelines allow us please take into consideration some of the changes, which we have had to make in relation to the Covid 19. No matter what we have to keep checking our Koi, to make sure they are fed, and filters cleaned. Its even more important with new Koi that are in Quarantine.

We understand many of our clients need Koi foods and equipment which we are fully stocked. We also realise that people will want to pick up their Koi which again, is not a problem.

We are just asking for some common sense if possible.

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  • We are open until further notice
  • If you are planning just to come up and browse the shop, please don’t. We don’t want to sound rude but it’s better to either call us if you need any advise.
  • If you are self isolating and are local in Warrington/ Manchester we can deliver food and leave it outside your house, or any other products
  • We are taking phone orders and then leaving the products on a collection table for you to collect.
  • If you want to come up to the shop and stay in the car, this is also possible. We have been cleaning the card machine after every single transaction and we can easily take contactless or over the phone.
  • If you are coming up, please be patient if others are in the shop and wait a little while if there are over 2 people with us.
  • We can send pictures of Koi direct to you if this is easier then collect when things get back to normal. This will be important on the Tosai when they are for sale.

Im sure everyone understands the changes. We are on the phone so if you want to check before you travel to make sure we have what’s needed, and also if you have any special requirements for us to do.

Thank you all, and please stay safe.

Website – https://qualitynishikigoi.com

Facebook – https://www.facebook.com/QNKoi/

Tel – 01925 950401

Selective Koi Sales

Due to the current situation surrounding corona virus and social distancing we have decided to operate “appointment only” opening hours. If there is anything you need urgently and know what you want please contact us and we will arrange it for you. We are exercising caution as much as we can with regards to crowds and distancing, please respect this and do not just turn up for a browse. Our mail order service and wholesale business will be operating as normal. If you have any questions please call us on 01603 897453

Website – https://selectivekoisales.co.uk

Facebook – https://www.facebook.com/selectivekoisales/

Tel – 01603 897453

The Koi Collection

During this turbulent period we are adhering to the governments guidelines. We are operating on an “appointment only” basis.

Please do not just turn up – we may not let you in!

Calling ahead to book an appointment If you need anything urgently, gives us the opportunity to ensure the correct health precautions can be upheld. This is for everyone’s safety and we kindly ask all our customers to comply. We must also stress that we are not open for general browsing.

Our popular mail order service however, is operating as normal, please call Ken or Sophie should you need anything.

Website – https://www.thekoicollection.com/

Facebook – https://www.facebook.com/thekoicollection/

Tel – Ken – 07973 442222  Sophie – 07738 510181

UK Nishikigoi

UK Nishikigoi has taken further steps to protect ourselves and you our customer from further spread of the Corona Virus.

We have made the decision to close the shop to the public although there is always someone on site to take care of the livestock and day to day running.  As stated in previous posts if you need anything we can post it out.

The gates will remain locked so please call the mobile numbers at the end of this post or the shop number to make sure we have what you want in stock before you come.

Customers coming to the shop must pay prior to collecting their purchase over the phone. Your goods can then be collected on the car park.

Thank you for your co operation and support in these uncertain times, keep safe and well.

Contact numbers 10.00am to 4.30pm
0750150154- Angela
07854503168 -Dave
01744 850276- Shop

Website – https://www.uknishikigoioutlet.com

Facebook – https://www.facebook.com/UKNishikigoi/



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